Team Building for Peak Performance

In this active workshop team members learn and practice the technical and interpersonal skills necessary for peak performance. These skills such as coaching, conflict management and facilitating are learned and not innate. 

The workshop shapes the background behaviors that bring Workcells, Process Improvement, SMED and many other aspects of Lean Manufacturing to full fruition. 

Teams normally receive this training within a few days of initial formation. 

Phone to Schedule

816-931-1414

1. Introduction

Why Teams

Boxed In Exercise

Types of Teams

2. Developing Successful Teams

Team Responsibilities

What's Needed For Success

Stages of Development

The Team Charter

3. Emotional Intelligence

What Is Emotional Intelligence

E-I Assessment (Exercise)

4. Contributing As A Member

Modes of Communication

Effective Listening

Roles of The Members

Team Building & Subverting Behaviors

5. Your Turn As Facilitator

Roles of The Facilitator

Facilitating Exercise

6. Meetings Bloody Meetings

Video

Agendas, Minutes, Notices

Conducting The Meeting

7. Coping With Conflict

Preventing & Resolving Conflict

Giving & Receiving Feedback

How To Handle Disruptive Behavior

8. Getting The Work Done

Skill Matrices

Setting Priorities

9. Keeping Score

Metrics For Teams

The Scoreboard

• Why teams outperform individuals for many tasks.

• The dynamics of team building and motivation - why it works.

• What is needed for success from management and members.

• About the four stages of team development: Forming, Storming, Norming & Performing.

• The key role of Emotional Intelligence and how to improve it.

• How to write a charter to guide your team through difficulties.

• How to listen and communicate effectively.

• About Team-Subverting Behaviors and how to deal with them.

• Coping with conflict in constructive ways that strengthen teamwork.

• What to do about disruptive behavior that threatens cohesion.

• How to facilitate effectively and keep the team on track.

• How to organize meetings that accomplish goals.

• How to measure performance and achieve goals.