|
 For
more than 20 years, Quarterman Lee and the Strategos team have helped clients
understand and improve business and manufacturing operations. Based in
Kansas City, Missouri, USA, we travel the world for training and
consulting. Strategos
global affiliates each bring a unique international, experiential and topical
perspective.
The
Fields of Endeavor
Thinking
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Science when possible.
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Intuition when appropriate.
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Listen
to the experience of the client.
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Temper
all with common sense.
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Guiding
Principles
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Every
firm is unique. Each has its individual set of
processes, technologies, culture, markets and strategy (implicit
or explicit).
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Externally
imposed, pre-packaged approaches are often ineffective and
sometimes dangerous.
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Improvement
implies some criteria that
is not always self-evident. Establish
the metrics for improvement before a project begins.
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Improvement
criteria flow from Marketing Strategy and the key question: "How
do we win orders in the marketplace?"
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An
effective strategy is tailored to the
individual firm and developed
by people within that firm. The
consultant's role is the guide or "Wagon
master."
People
and cultural considerations have equal importance with
technology in the complex, probabilistic, and time dependent socio-technical
systems known as a business. -
von Clauswitz's principle of "Concentration"
applies to business as well as war. Focus maximum effort on the "Center
of Gravity"-- the one or two areas holding the
key to progress.
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